Customer service is NOT 110% as the site claims - Creme of Nature with Argan Oil Strength & Shine Leave-in
This could have been simply resolved by them resending the items immediately when the carrier notified them that it was damaged in transit and being returned to them. As that is between the sender and the carrier. Whether Sams Beauty poorly packaged the item or the carrier somehow damaged it during transit should be something they resolve together. I%u2019m sure they have insurance for such a issue.
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